About the role
Insurance Specialist
Department / Function: Risk Management
Employment Classification: Salaried Position
Role Type: Individual Contributor
Summary of Position
The Insurance Specialist supports the Risk Management function through administration of surety bond programs, insurance compliance requirements, protective policies, claims oversight, and risk-related reporting. This role partners with field operations, brokers, carriers, and internal stakeholders to ensure contract compliance, timely bond issuance, accurate recordkeeping, and effective risk management support.
Key Responsibilities / Skills
Manage all surety bond requests and issuance processes, including bid, performance/payment, license, permit, and self-insurance bonds. — Task Allocation: 30%
Review contracts and insurance requirements; issue certificates and endorsements while ensuring contractual compliance. — Task Allocation: 25%
Coordinate Railroad Protective and Owners & Contractors Protective policies with brokers, carriers, and field operations. — Task Allocation: 15%
Maintain RMIS records, databases, invoicing, and reporting related to bonds, policies, and compliance activities. — Task Allocation: 15%
Provide claims oversight support, participate in claim reviews, and assist with risk analytics and reporting activities as needed. — Task Allocation: 15%
Functional Competencies for Success
- Strong analytical and problem-solving skills
- Excellent communication and diplomacy skills
- Attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Sense of urgency in a fast-paced environment
Education and Experience
Education: Bachelor’s Degree preferred in Risk Management, Business, or related field.
Experience: Experience supporting insurance, surety, risk management, contracts, claims administration, or related functions.
Preferred Qualifications: Experience with RMIS systems, insurance certificates, surety bonds, claims management, and Microsoft Office applications.
People Leadership Responsibilities
Not applicable.
Physical Requirements
Primarily sedentary office-based work involving extended periods of sitting, computer use, communication with internal and external stakeholders, and occasional lifting of office materials.
Licenses and Certifications
Not required. Insurance, Risk Management, or related professional certifications are a plus.
Work Environment
Professional office environment with regular interaction with field operations, insurance brokers, carriers, third-party administrators, and internal business partners. Requires effective management of multiple priorities, deadlines, and time-sensitive requests.
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