Coordinator, Ticket Sales & Revenue
WorkforUM
About the role
The Coordinator, Ticket Sales & Revenue is responsible for driving ticket sales and revenue growth across multiple programs. The role focuses 75% on sales strategy, customer engagement, and revenue tracking, and 20% on providing support for a designated sport, including game day operations and ticketing oversight.
This posting has an initial screening date of May 14, 2026 and each Thursday thereafter until filled.
Ticket Sales & Revenue
• Execute season, group, and single-game ticket sales strategies.
• Support promotional campaigns and revenue-generating initiatives.
• Maintain and manage ticketing records in the CRM and ticketing system (e.g., Paciolan).
• Track sales data, analyze trends, and prepare reports for leadership.
• Support customer outreach, renewals, and upselling efforts.
• Collaborate with sales, marketing, and operations to maximize revenue opportunities.
Customer Relations
• Respond to customer inquiries and resolve ticket-related issues.
• Assist with retention efforts and engagement initiatives for season ticket holders.
Sport-Specific Oversight & Game Day Operations
• Serve as the primary ticketing contact for a designated sport.
• Support event setup and ticket operations on game days.
Performs other duties as assigned.
Bachelor’s degree and one (1) year of experience in ticket sales, customer service, sports management, business, or a related field.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Knowledge, Skills, and Abilities
- Familiarity with ticketing systems and CRM platforms preferred.
- Strong organizational and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work evenings, weekends, and event days as required.
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