Coordinating marketing activities is the core of this role, providing operational and administrative support to Cleveland Clinic Abu Dhabi's Marketing & Communications function. The role manages budget tracking, supports marketing procurement, produces reporting and analytics, manages the marketing approvals process, and provides administrative coordination for the team. This ensures marketing activity is delivered on budget, on time, and in line with CCAD policies and applicable UAE requirements.
Responsibilities
Maintain the Marketing & Communications budget tracker, recording commitments, purchase orders, accruals, and actual spend against approved budget lines
Prepare monthly budget-versus-actual and forecast reports, highlight variances, and support the Senior Director, Brand and Growth with annual budget planning, Finance reviews, and month-end close
Support marketing procurement end to end, raising purchase requisitions, preparing RFQ and tender documentation and scopes with team members, and coordinating with Procurement through vendor selection and purchase order issue
Coordinate vendor onboarding and contract and purchase order renewals, and maintain a register of marketing vendors, contracts, purchase orders, and expiry dates
Track goods and service receipts and vendor invoices through to payment, resolving discrepancies with vendors, Procurement, and Finance
Compile monthly and quarterly marketing performance reports and dashboards (campaigns, digital, social media, website, media, and events), consolidating data from team members, agencies, and platforms
Analyze performance and spend data to provide insight on budget utilization, cost per result, and return on marketing investment
Maintain KPI trackers for the Marketing & Communications team and prepare presentation material for leadership reviews
Manage the marketing approvals workflow, routing materials, campaigns, and spend through the required internal reviews (brand, clinical, legal/compliance, and leadership) and, where applicable, regulatory advertising approvals, and track each item through to sign-off
Maintain an approvals log and audit trail, ensuring marketing activity and spend comply with CCAD policies and delegation of authority
Coordinate Marketing & Communications team meetings, agendas, action logs, and follow-up
Manage marketing documentation and records (contracts, approvals, briefs, and reports) in line with CCAD recordkeeping requirements
Provide administrative support to the Senior Director, Brand and Growth and the wider team, including onboarding support for new team members, contractors, and agencies
Perform other duties as assigned
Present effectively
Align with compliance framework
Coordinate effectively with team members and internal and external partners
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Review and monitor service level agreements with internal and external partners
Contribute to the management of the Marketing budget to achieve goals
Contribute to knowledge and workplace information systems
Establish recordkeeping framework
Produce a range of complex reports and business documents
Contribute to organization and national development of Healthcare
Establish and maintain strategic local and international networks
Implement and use IT systems, software, and telecommunication devices effectively
Use business equipment effectively
Maintain own technical currency
Use negotiation and conflict-management skills to effectively resolve issues
Apply reflective practice, thinking, and analysis
Adhere to CCAD's standards as they appear in the Code of Conduct and Conflict of Interest policies
Perform other duties as assigned and reporting relationships may vary in view of the evolving needs and opportunities within CCAD
Requirements
Bachelor's degree in Business Administration, Marketing, Finance, or a related field
Minimum of 3 years of experience working as part of a marketing or marketing & communications team
Minimum of 1 year of work experience in the UAE
Demonstrated experience tracking budgets, purchase requests, purchase orders, and invoices, and working with procurement and finance teams
Experience preparing marketing performance reports and managing approval workflows
Nice to have:
Formal training in budgeting, procurement, or data analysis
Experience in healthcare or another regulated sector
Important Details
Marketing budget management: Monthly report by [working day to be agreed]; [Accuracy target to be agreed with Finance]
Procurement and approvals turnaround: [Turnaround targets to be agreed with Procurement and Finance]
Reporting and stakeholder management: Monthly report on schedule; 85% stakeholder satisfaction
About the Company
Cleveland Clinic Abu Dhabi's Marketing & Communications function provides operational and administrative support.