About This Role
This coordinator role involves delivering a highly satisfied customer experience by engaging with customers and maintaining a clean and organized store environment. The role suits an individual who can adhere to operational, merchandise, and loss prevention standards, and may be cross-trained to support multiple areas of the store.
Responsibilities
- Role model established customer experience practices with internal and external customers
- Support and embody a positive store culture through honesty, integrity, and respect
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
- Promote credit and loyalty programs
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
- Accurately process and prepare merchandise for the sales floor following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
- Provide and accept recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintain a safe environment
- Other duties as assigned
Requirements
- Excellent customer service skills
- Able to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits
- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation program
- Bereavement leave
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union access
- Referral bonuses
For those who meet service or hours requirements:
- 401(k) match
- Medical/dental/vision insurance
- Health Savings Account (HSA)
- Health Care Flexible Spending Account (FSA)
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick leave
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Important Details
- Starting pay range: $13.75 to $14.25 per hour
About the Company
TJX Companies offers opportunities for growth and development, fostering diversity and collaboration. As a Fortune 100 company and a leading off-price retailer, TJX operates TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
