Control Room Operator

About This Role

This role involves running the central dispatch desk, acting as the nerve center between clients, field crews, and the shop. It suits an individual who can manage multiple tasks in a fast-paced environment and coordinate logistics effectively.

Responsibilities

• Answer and log incoming job requests by phone, text, and email
• Verify job details, including location, equipment needed, timing, and special instructions
• Check driver and unit availability and assign the right equipment to each job
• Track truck and unit locations in real time throughout the day
• Send status updates to customers from dispatch through delivery
• Coordinate with the shop on maintenance, repairs, and equipment readiness
• Flag delays, breakdowns, or conflicts to the operations manager immediately
• Maintain accurate daily logs, call sheets, and job records
• Support after-hours or on-call coverage as needed

Requirements

• High school diploma or GED required
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Comfortable with phones, radios, email, and basic computer systems
• Oilfield or dispatch experience preferred but not required
• Must pass a pre-employment drug screen and background check
• Flexible schedule including nights, weekends, and holidays

Benefits

• Full benefits package available
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Important Details

• Expected hours: 40.0 per week
• Locations: Asherton, Texas; Fowlerton, Texas