About This Role
This remote contract role is for a Membership Specialist who will manage the membership life cycle of large organized customers using Model N Revenue Manager. The specialist will support contract membership operations across multiple systems and stakeholders, ensuring data accuracy and compliance.
Responsibilities
- Manage and maintain membership eligibility and affiliations for both direct and indirect customers using Model N Revenue Manager
- Process Master Data requests within SAP iShift per business rules for Vaccines accounts
- Monitor data accuracy in Revenue Manager and boundary systems
- Resolve membership inquiries from account management teams and internal/external stakeholders
- Communicate and reconcile discrepancies with internal teams and external customers
- Access and utilize reporting tools such as MicroStrategy, Revenue Manager, and other boundary systems
- Maintain compliance with SOX, government pricing policies, and audit documentation requirements
- Collaborate with the Sanofi Account Management team to support membership and contracting processes
- Maintain updated and accurate membership files in line with audit/compliance expectations
- Contribute to continuous improvement of processes and harmonization across teams
Requirements
- Bachelor’s degree required
- 1–3 years of experience in Contracting, Membership, or Pricing preferred
- Experience with Model N Revenue Manager and SAP iShift highly preferred
- Strong analytical skills and proficiency in Microsoft Excel
- Excellent verbal and written communication skills
- High attention to detail and accuracy
- Ability to work independently and adapt in a fast-paced, changing environment
- Critical thinking and problem-solving mindset
Nice to have:
- Knowledge of compliance, SOPs, and government pricing policies
Important Details
- Contract: 12 months, with possibility to extend
- Schedule: 1st Shift, 8:00 AM – 5:00 PM ET
About the Company
Sanofi's contingent workforce program, FLEXT Direct, is seeking this role.
