Continuous Improvement Manager Hybrid

About This Role

This Continuous Improvement Manager role is for an experienced professional to drive smarter, more efficient ways of working across an award-winning financial services software house. You will collaborate closely with senior leaders and teams to identify opportunities, redesign processes, and embed sustainable improvements that deliver measurable results.

Responsibilities

• Analyse existing processes to identify inefficiencies, risks, duplication, and improvement opportunities
• Lead process mapping, discovery, and improvement workshops
• Design and implement effective future-state processes and standard ways of working
• Establish clear ownership, accountability, governance, and controls
• Develop improvement plans and prioritise initiatives based on business value and impact
• Support teams in implementing and embedding sustainable change
• Track improvements and demonstrate measurable business benefits
• Coach colleagues and promote structured problem-solving and continuous improvement

Requirements

• Proven experience in continuous or process improvement / operational excellence
• Strong knowledge of Lean principles and process optimisation
• Excellent process mapping, analysis, and problem-solving skills
• Strong workshop facilitation and stakeholder management experience
• Confident communicating and influencing at all levels, including senior leadership
• Experience delivering measurable operational improvements
• Highly organised, analytical, and comfortable managing multiple priorities
• Experience with process management or mapping tools
• Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint
• A practical, collaborative, and results-focused approach to change

Nice to have:

• A Lean Six Sigma certification

Important Details

• Work format: 2 days a week in Bristol

About the Company

A leading and award-winning financial services software house.