Continuous Improvement Manager

About This Role

This role involves leading continuous improvement initiatives across transport logistics operations, focusing on identifying, developing, and implementing operational efficiencies. It drives a culture of continuous improvement, supports strategic transport projects, and champions customer improvement programs to deliver measurable business benefits.

Responsibilities

• Lead transport and logistics improvement projects across the operation, delivering agreed objectives, benefits, and performance improvements
• Support the development and execution of the transport strategy, ensuring alignment with customer requirements and business objectives
• Identify opportunities to improve fleet utilisation, route optimisation, vehicle productivity, and resource efficiency
• Analyse transport performance data and KPIs, identifying trends and implementing corrective actions to drive service improvements
• Work collaboratively with Transport Management teams to identify operational challenges and prioritise improvement opportunities
• Systematically apply Continuous Improvement (CIP) and Lean methodologies to deliver measurable enhancements in productivity, cost, and service performance
• Identify problem areas and implement improvements to transport processes, compliance standards, and standard operating procedures
• Apply structured problem-solving techniques and root cause analysis to eliminate recurring operational issues
• Actively engage with colleagues, customers, and stakeholders to ensure best practice adoption across the transport network
• Coach and support managers and operational teams in Continuous Improvement tools and methodologies
• Identify and remove barriers to operational performance and project delivery
• Support the development of a continuous improvement culture through employee engagement, training, and knowledge-sharing activities
• Coordinate and deliver improvement initiatives in partnership with customers and central Continuous Improvement teams
• Develop and maintain effective Continuous Improvement policies, procedures, goals, and objectives to support sustainable business growth

Requirements

• Proven experience within Transport, Logistics, or Supply Chain operations
• Strong Continuous Improvement background with practical application of Lean methodologies, including 5S, Kaizen, Value Stream Mapping, and Root Cause Analysis
• Experience of driving operational improvement initiatives within complex, fast-paced logistics environments
• Demonstrable success in leading transport optimisation and business improvement projects
• Experience of analysing transport data, KPIs, and operational metrics to support decision making
• Knowledge of transport legislation, fleet operations, and logistics best practice