Continuous Improvement Manager

About This Role

This role identifies and delivers opportunities for improvement within the company's fulfilment operations, acting as a positive agent for change across the operating region. The Continuous Improvement Manager supports the delivery of the improvements roadmap and drives efficiencies across five key pillars, influencing positive change by working closely with various internal teams and senior leadership.

Responsibilities

• Deliver site improvement projects to time and budget
• Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects
• Act as the onsite representative to support and roll out projects initiated by other business areas
• Manage projects to an agreed structure with clear requirements, stakeholders and objectives
• Manage stakeholder communications to ensure that all stakeholders are kept up to date
• Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using:
• Data analysis & trend mapping
• Lean methodology tools
• Operational expertise
• Qualitative insight from operational teams
• Information and legal requirements from other business areas
• Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation
• Support the meeting landscape to focus and achieve buy-in to quality, cost and delivery issues
• Work closely with operations teams at all levels to support them in delivering improvements
• Coach and train operational teams to embed a culture of quality-focused continuous improvement
• Support decision making by building cost vs benefit proposals and slide decks
• Present proposals to the Senior Team and other key stakeholders to gain support for improvement initiatives

Requirements

• Ability to persuade, negotiate and influence key stakeholders
• Confidence in delivering informative, well-organised presentations
• Experience of managing projects
• Experience of analysing and utilising data
• Previous experience in a continuous improvement environment or the use of Lean methodology tools
• Previous experience in a 24/7 productivity conscious warehouse environment
• Working knowledge of food safety practices
• Good working knowledge of Microsoft and Google suite
• Excellent problem solving skills with a solution focus & strong bias for action
• Strong verbal & written communication and numeracy skills
• Be a recognised self-starter with excellent personal organisational skills