Continuous Improvement Manager

About This Role

This role contributes to the ongoing success of the business by leading Continuous Improvement initiatives across the Transport Logistic operation. It involves identifying, developing, and implementing operational efficiencies across transport, fleet, warehousing interfaces, 3PL customer business, and logistics processes. The manager drives a culture of continuous improvement while supporting the delivery of strategic transport projects, ensuring operational excellence, service improvements, cost optimisation, and enhanced customer satisfaction.

Responsibilities

• Lead transport and logistics improvement projects across the operation, delivering agreed objectives, benefits, and performance improvements
• Support the development and execution of the transport strategy, ensuring alignment with customer requirements and business objectives
• Identify opportunities to improve fleet utilisation, route optimisation, vehicle productivity, and resource efficiency
• Analyse transport performance data and KPIs, identifying trends and implementing corrective actions to drive service improvements
• Work collaboratively with Transport Management teams to identify operational challenges and prioritise improvement opportunities
• Systematically apply Continuous Improvement (CIP) and Lean methodologies to deliver measurable enhancements in productivity, cost, and service performance
• Identify problem areas and implement improvements to transport processes, compliance standards, and standard operating procedures
• Apply structured problem-solving techniques and root cause analysis to eliminate recurring operational issues
• Actively engage with colleagues, customers, and stakeholders to ensure best practice adoption across the transport network
• Coach and support managers and operational teams in Continuous Improvement tools and methodologies
• Identify and remove barriers to operational performance and project delivery
• Support the development of a continuous improvement culture through employee engagement, training, and knowledge-sharing activities
• Coordinate and deliver improvement initiatives in partnership with customers and central Continuous Improvement teams
• Develop and maintain effective Continuous Improvement policies, procedures, goals, and objectives to support sustainable business growth

Important Details

• Working hours: Monday to Friday
• Locations: Wakefield; Appleton (Warrington)

About the Company

This company champions both internal and external customer improvement programmes, delivering measurable and sustainable business benefits.