About This Role
This role involves establishing a coherent, user-centred approach to how information about the Defence Digital Foundry and its services is structured, governed, created, maintained, and consumed. The Content Strategist will work across portfolio and service boundaries to make information easier to understand, find, navigate, maintain, and use, supporting stakeholder engagement, customer adoption, governance, recharging communications, and business change activity.
Responsibilities
- Develop and maintain an overarching content strategy for the Foundry portfolio
- Establish principles for how Foundry information and content should be created, structured, maintained, and reviewed
- Identify gaps, duplication, and inconsistencies in existing content and recommend improvements
- Establish a repeatable approach that can be adopted across Foundry services
- Develop a coherent information architecture for Foundry content
- Establish clear relationships between portfolio, service, capability, product, and supporting information
- Improve the discoverability and navigability of information
- Develop proportionate governance for the creation, approval, publication, review, and retirement of content
- Define clear content ownership and responsibilities
- Establish content standards, templates, and quality criteria
- Design practical workflows covering the content lifecycle from initial need through creation, assurance, publication, maintenance, and retirement
- Identify opportunities to simplify existing processes
- Define how portfolio and service-level content should interact
- Develop reusable templates and patterns where these improve consistency
- Work with stakeholders and users to understand how different audiences discover, understand, and engage with Foundry services
- Take an end-to-end view of the journey across Foundry content rather than treating individual documents or pages in isolation
- Identify points where unclear, fragmented, or missing information creates barriers for users
- Improve the organisation and management of Foundry information across relevant collaboration and publishing channels
- Support effective use of SharePoint, Confluence, and mod.uk for structured, maintainable information
- Establish clear principles for where different types of information should be maintained
- Reduce unnecessary duplication between repositories
Requirements
- Content strategy and information architecture: Experience of developing and implementing content strategies across complex digital environments
- Content governance: Experience of developing governance, standards, processes, and workflows covering the lifecycle of content
