Content Manager

About This Role

This Content Manager position supports the marketing team by creating, publishing, updating, and curating compelling content for destination marketing, advertising, media requests, and advocacy projects. The role plays an integral part in providing fresh inspiration for visitors through timely placement of photos, video, and copy on the Bureau's channels, ensuring the destination and its hospitality partners are well represented.

Responsibilities

• Maintain the bureau's websites, including writing, editing, and publishing fresh content that aligns with the Explore Cabarrus brand and updating existing content
• Manage business listings via Simpleview CRM to ensure accurate partner information
• Manage the Events Calendar on ExploreCabarrus.com
• Execute email marketing needs for all departments
• Serve as lead support for the Bureau's digital marketing agency, including management of the editorial content hub and execution of email marketing campaigns
• Support all marketing team members and agencies through curating content for paid media campaigns, media requests, and other marketing projects as needed
• Create monthly hotel calendars for distribution by Visitor Services department
• Collaborate with the marketing team on development of print materials including copywriting, editing/proofreading, and photo selection
• Assist with photo/video production and graphic design as needed
• Attend partner events/visit hospitality partner locations to develop timely content
• Communicate opportunities to partners to participate/engage with CCCVB's content
• Remain updated on tourism industry trends and state-level destination marketing efforts related to content
• Report monthly analytics
• Execute other duties as assigned by the Director of Communications and Sr. VP, Marketing & Communications

Requirements

• Ability to work in-office cooperatively in a team setting (this is a non-hybrid position)
• 1-2 years of related experience in content creation/management or digital marketing
• Proficient in Adobe, Microsoft Office (Outlook, MS Word, MS Excel), Canva, and WordPress
• Self-motivated with strong organizational skills and attention to detail
• Ability to manage multiple assignments and prioritize responsibilities
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact professionally with internal and external partners at all levels within the organization
• Customer service focused
• Flexibility to work necessary hours including evenings, weekends, and holidays
• Ability to lift up to 25 pounds
• Must possess valid driver's license and be insurable to drive company vehicles