About This Role
The Content Designer plays a crucial role in a high-profile government programme, focusing on creating user-centred content that simplifies complex information. This position suits an experienced professional who can collaborate with stakeholders to understand business challenges and shape key digital initiatives.
Responsibilities
- Create content that meets user needs and makes complex information easy to understand.
- Write, edit, publish, and continuously improve digital content.
- Use user research, analytics, feedback, and performance data to shape content decisions.
- Develop hypotheses, test ideas, and make evidence-based recommendations.
- Work closely with stakeholders while managing expectations and maintaining content quality.
- Contribute to content strategies, design patterns, standards, and best practices.
- Use prototyping techniques to communicate concepts and gather feedback quickly.
- Manage multiple projects and priorities within a fast-paced agile environment.
- Collaborate effectively with multidisciplinary teams to deliver user-centred outcomes.
Requirements
- Previous Central Government experience is essential.
- Strong experience creating and improving user-centred digital content.
- Excellent content writing, editing, and publishing skills.
- Ability to simplify complex processes and language for diverse audiences.
- Experience working with user research, analytics, feedback, and data-driven insights.
- Strong stakeholder management and communication skills.
- Experience contributing to content strategies, standards, and governance frameworks.
- Experience working within Agile delivery environments.
- Comfortable using a variety of tools and platforms to manage workload and priorities.
- Experience using prototyping techniques to test and validate content approaches.
Benefits
- Fully remote work arrangement.
- Opportunity to work on a high-profile government programme.
Important Details
- Contract: 6 months
- Start date: ASAP
- IR35 Status: Inside IR35
Application Process
- Submit your application detailing your relevant experience.
About the Company
This role is part of a government programme focused on improving digital services and user experience.
