About the role
Duties
As a Contact Representative Classroom Instructor Cadre you will:
- Instructor Cadre members will perform their regular duties and direct work, either phones and/ or paper during non-training times. During the training assignment, if the cadre member is not actively involved in the essential instructor duties, he/she will return to direct work activities when not preparing, instructing and/or facilitating.
- Coordinate as appropriate in delivering formal classroom and/or on the job instruction/training materials.
Analyze, write and review course material. Develop, plan, schedule, coordinate, and/or present recruit, basic, advanced, or specialized course content or instruction as assigned. Teach and/or provide instruction in recruit, basic, advanced, and specialized courses and technical knowledge, counsel others during the progress of the course/instruction to assist with problems and provide special guidance. - Coordinate with others who may be assigned on either a full time or part time basis for recruit, basic or advanced training as required. Assure that instructors or other coaches are informed of any changes in course or technical subject matter. Coordinate as appropriate on methods, techniques, training aids, and/or classroom and trainee management relative to assigned courses or technical areas.
- May also provide specialized instructor training to other instructors, if appropriate.
- Ensure familiarity with course materials, illustrative material, case studies, technical materials and class assignments accordingly. Ensure consistency in technical interpretation of regulations and their application. Recommend changes in emphasis, adjustment in the division of time spent in lecture, discussion, workshop, or other elements of course content to improve presentations; also recommends necessary changes in other training needs and/or identified in classroom observation.
- Evaluate and/or recommend whether trainees or others should be retained and/or need additional instruction; in addition, evaluates trainees’ course progress and/or conduct.
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Qualifications
You must meet the following requirements by the closing date of this announcement.
BASIC QUALIFICATION REQUIREMENTS: This is a collateral duty assignment with no promotion potential, change to your current permanent position description of record, or post of duty. Your experience must demonstrate your technical expertise to plan and conduct formal classroom training on basic or advanced areas, tax law, procedures, policies, techniques, or other specialized fields unique to your position/occupation. The cadre position covered by this announcement is identified below:
Contact Representative GS-0962-08-09 W&I, IDT/Victim Assistance, Ops 3 in one of the following locations: Andover, MA; Philadelphia, PA; Brookhaven, NY; Austin, TX; Chamblee, GA; Fresno, CA; Kansas City, MO
In addition, for W&I, IDT/Victim Assistance, Ops 3 GS-0962 Classroom Instructor Cadre:
On the job instructor Cadre members will perform their regular duties and direct work, either phones and/or during non-training times. During the training asignment, if the cadre member is not actively involved in the essential instrutor duties, he/she will return to direct work activities (preparing, instructing and/or facilitiating).
Education
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