Consumer Insights Analyst (Only W2)

Role: C Shopper Analyst - Consumer Insights Analyst

Location: Irving, TX - Onsite

Pay Rate: $40 - 45/hour on W2, client will not consider C2C

• Engaged professional to deliver C-Shopper product support needs, and overall adoption best practices into assigned User groups within assigned User Teams, including C-Shopper Customer Insight Reports, Assortment and Price/Promo tools and other modules
• Provides guidance and case studies to assigned user groups that demonstrate real, high-value insights that they should present to assigned User groups
• Partners with assigned user groups to act as the voice of the customer to help drive SEI customer-centric sales and marketing strategies for Supplier's products, including coaching assigned User Teams
• Delivers internal customer success processes, including customer onboarding, training and ongoing support strategies
• Also delivers ad hoc project analytics and presentations, as needed, to support complex external user needs and selected external Suppliers' commercial projects
• Helps define metrics for measuring C-Shopper program impact, customer satisfaction, product usage, and assigned user groups growth / productivity
• Conducts and reports on, user group evaluations and feedback. Communicate effectively with other users and team mates to drive adoption and success.

Key Responsibilities

• Continuously reviews market and customer trends to improve the user experience, drive operational excellence, and drive user skills and innovative approaches among assigned user groups, leveraging our Partner Vendors