This role involves overseeing quality assurance activities to ensure consistent production quality, sufficient order quantity, and on-time delivery of garments. It requires strong leadership to manage factory QA teams, implement continuous improvement initiatives, and uphold ethical and safety standards, particularly for children's products.
Responsibilities
Ensure consistent production quality, order quantity, and on-time delivery through various inspection activities
Demonstrate strong leadership, communication, transparency, and teamwork-building skills
Provide quick, effective problem-solving and decision-making
Take ownership of all implemented SOPs and ensure effective factory-level practice
Report quality performance regularly to senior management and escalate critical issues
Uphold ethical standards and customers' code of conduct (compliance, sustainability, worker safety)
Provide training on new techniques, SOPs, and continuous improvement initiatives
Ensure Kaizen/Lean methodology is implemented
Cascade Centric SOP training to all factory levels and enforce disciplinary measures for violations
Organize regular QA staff training, knowledge-sharing (Defect Library), and Quality Month presentations
Conduct style "Risk Assessments" at the development stage and highlight callouts before fit samples
Ensure adherence to SOPs in inspections, packaging, storage, and QA reporting
Prevent garment defects by identifying errors (system/man/machine) and linking to error codes with corrective solutions
Maintain all Centric brand files, technical documents, and audit records in proper folders
Conduct Technical Audit and provide CAP
Enforce zero tolerance on children's product safety (needle policy, trims, metal detection)
Monitor safety protocols for children's products, prints, embroidery, and embellishments
Oversee product safety recordkeeping and compliance
Investigate long-storage goods (risk of mold/color migration), maintain secure storage, and pre-inspect before Centric QA review
Coordinate and guide factory Brand Tech Manager (BTM) and Non-FCQA Team; strengthen SOP, reporting, and monitoring
Organize inspections booking discipline to Centric QA every for coming week cover PPM, Pilot, Inline, Pre-final, Final
Ensure packaging best practices (size-wise procedure, pressing/packing approval samples, trim boards, process display)
Supervise corrective action plan (CAP) development for findings; follow-up on implementations
Ensure TNA-driven quality checks are integrated into production schedules
Act as primary contact with Centric/buyer QA teams; align quality expectations
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Guide customer auditors, demonstrate SOP compliance, and address concerns
10-15 years' working experience in the garment field
Sufficient technical ability in apparel
Thorough knowledge of the inspection process and requirements
Good knowledge of all kinds of garments, including construction, fabrication, trim, print techniques, washing technology, and children's safety requirements
Good knowledge of the garment manufacturing process in a factory
Good knowledge of garment quality control system in a factory
Bachelor's Degree holder
Good written English to understand documents in English and issue reports
Basic computer skills and proficiency with Microsoft Office, Excel, Outlook
Important Details
Frequency of Travel: As required
About the Company
Centric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. The company is focused on its customers and brands to drive future growth, defined by innovation, creativity, and analytical thinking. Centric Brands reflects a team built on respect and hard work.
