Consultant Automotive Dealer Services

About This Role

This consulting role supports automotive dealer services by preparing and executing demanding consulting and coaching projects within the automotive dealer environment. The focus is on sales, aftersales, and IT, advising clients at the manufacturer and importer level.

Responsibilities

• Advise clients at the manufacturer and importer level on all aspects of automotive sales and aftersales
• Conduct process coaching and IT user training for dealers, both on-site and remotely
• Create KPI-based performance analyses and develop target-oriented measures for performance improvement, then implement them with clients in the car dealership
• Develop relevant insights for client performance improvement based on sound market analyses
• Support the development, conception, and implementation of further dealer services at dealer and manufacturer level with the team

Requirements

• Degree in business administration or commercial/technical training, ideally with sound car dealership experience in organization, processes, and IT systems (e.g., CROSS, VAUDIS)
• Experience as a sales manager/salesperson for new or used cars, as a service manager, workshop manager, service advisor, or as a generalist in a car dealership
• Knowledge of operational organization, control mechanisms, and performance indicators in car dealerships
• Analytical thinking, structured, solution-oriented, and independent working style, and proficient use of MS Office applications
• High willingness to travel
• Very good German and good English skills, both written and spoken

Benefits

• Exciting tasks in an innovative environment with highly motivated colleagues
• Attractive salary and numerous additional benefits, such as a company smartphone for private use, bicycle leasing, and corporate benefits
• Work-Life Balance through mobile working and part-time options, EU remote working, sabbaticals, employee events, well-being offers such as health days, collaborations with fitness providers, and family service support for private challenges
• Excellent further training at Deloitte University, in online and offline seminars, and as part of professional qualification
• Diverse scope for design and active promotion of an inclusive corporate culture, including through Diversity & Inclusion employee networks

Important Details

• Locations: Düsseldorf, Berlin, Frankfurt (Main), Hamburg, Cologne, Leipzig, Munich, and Stuttgart

Application Process

• Submit your application documents (CV as well as high school, university, and employment certificates) via the online form
• A cover letter and application photo are not required