About This Role
This role focuses on executing operational support for global congresses and specific regional or local congress requests, spanning pre-congress planning, delivery during the congress period, and post-congress handoffs. The manager will leverage approved AI tools for various tasks, including creating coverage plans, identifying attendees and KOLs, assembling modular booth content, and drafting daily reports. The position requires applying approved scientific narratives and messaging while escalating strategic, attendance, budget, regulatory, and content approval decisions to the relevant global or local owners.
Responsibilities
- Maintain congress plans, trackers, source inventories, risks, actions, and open decisions
- Use approved AI tools to scan congress programs, identify presenters and KOLs, and draft attendance, session-coverage, and participant-assignment plans
- Coordinate technical programming and track logistics and contracting handoffs
- Share approved scientific narrative and messaging with GCM Med Comms & Congress Content Factory Integration Leads to develop required materials and booth-content packages, and assemble approved modular content
- Coordinate on-site and remote operational support and execution of the approved coverage plan
- Review AI-enabled note capture from congresses and draft concise daily reports for Global Medical scientific and contextual review
- Track rapid-response actions and implement approved next-day coverage, panel-content, or programming changes
- Support local congresses through approved content reuse, standard templates, content-library access, and remote coordination, and escalate bespoke scientific or local-compliance needs
- Compile the congress source package, prepare content production requirements for the GCM Med Comms & Congress Content Factory Integration Lead, and track production status, review comments, versions, approvals, and final publication through the agreed workflow
Requirements
- More than 5 years of relevant experience within the biopharmaceutical industry, including at least 3 years in scientific communications, congress support, medical content operations, and/or cross-functional project coordination
- Working knowledge of congress/event planning, session coverage, booth-content, and post-congress workflows
- Ability to use AI and digital tools for KOL mapping and structured synthesis
- Strong scientific literacy and ability to draft accurate, concise, and source-supported summaries
- Familiarity with modular content, repositories, version control, and Medical-review workflows
- Strong attention to detail and ability to deliver across global time zones and tight deadlines
- Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field
