About This Role
This full-time concierge position involves greeting visitors, managing phone calls, and assisting residents and their families in a retirement community. The role suits an organized and professional individual with strong communication skills who can work independently.
Responsibilities
- Greet and direct all visitors to the front desk in a friendly and helpful way
- Answer all incoming phone calls and transfer the calls or take messages as appropriate
- Respond to resident and family member questions and concerns
- Respond to and appropriately handle emergency situations
- Monitor and maintain the cleanliness of the front lobby and entrance area
Requirements
- High School diploma or equivalent is required
- Technology skills are important
- Must be self-motivated, organized, and professional
- Must be able to work independently and handle multiple tasks at one time
- Strong communication skills are critical, with the ability to work with potential residents, current residents, family members, and team members
Nice to have:
- Experience in an office environment, answering phones, or customer service
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Other voluntary insurance options
- 401(k)
- Paid time off
- Holiday pay
- Daily Pay
- Discounts through Perk Spot
Important Details
- Schedule: Full-Time, Thursday - Sunday
About the Company
Spectrum Retirement Communities believes in living without limits, aging fearlessly, and sharing great stories, with a focus on compassion, hard work, and fun.
