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Computer Assistant

Social Security Administration

RemoteFull timeMid level$45k – $71kPosted today
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About the role

Duties

The position description number for this position are 674010, 67401W, and 67401X. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

67401W / 67401X: This is a developmental position leading to the full performance level of GS-9. Closer supervision and technical guidance and/or on-the-job training are provided. Duties are gradually broadened so the incumbent is eventually performing all of the duties of the full performance level, position description number 674010.

At the full performance level, the incumbent serves as a Senior Computer Assistant and LAN Administrator in the Office of Hearings and Appeals' HO (HO). Provides analytical, technical and administrative support, which includes independent decision making, for the HO Local Area Network (LAN) system. Performs expert troubleshooting. Serves as the primary adviser to management in the use of automated data processing (ADP) systems with responsibility for oversight, management and maintenance of ADP systems in a multi-operating system environment and as liaison with vendor representatives. This environment entails programming and processing, as well as administration and management of word processing, data processing, telecommunications, local area network, batch processing, database management/programming, electronic spreadsheet processing/programming and security. As a Senior Computer Assistant, the incumbent has primary responsibility over systems operations and automated case processing within the office.

Qualifications

GS-7: Applicants must have 52 weeks of specialized experience at the GS-6 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include: Demonstrating a good knowledge of new and/or existing application software, operating systems and overall systems security procedures; installation, maintenance and upgrade of hardware and other peripherals; and independently analyzing, resolving and correcting discrepancies in routine situations.

GS-8: Applicants must have 52 weeks of specialized experience at the GS-7 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include: Demonstrating a working knowledge of new and/or existing application software, operating systems and overall systems security procedures; installation, maintenance and upgrade of hardware and other peripherals; and independently analyzing, resolving and correcting discrepancies in routine and complex situations.

GS-9: Applicants must have 52 weeks of specialized experience at the GS-8 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include: Demonstrating a thorough knowledge of new and/or existing application software, operating systems and overall systems security procedures; installation, maintenance and upgrade of hardware and other peripherals; and independently analyzing, resolving and correcting discrepancies in routine and complex situations.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion to GS-7 must have 52 weeks at the GS-6 or above.
Applicants for promotion to GS-8 must have 52 weeks at the GS-7 or above.
Applicants for promotion to GS-9 must have 52 weeks at the GS-8 or above.

Time in grade requirement must be met by the closing date of this announcement.

Education

Substitution of education for experience is not applicable.

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