About This Role
This role supports the delivery of statutory and regulatory compliance across Care Housing Association's property portfolio, ensuring landlord safety obligations are met, compliance records are accurate, contractors are effectively managed, and emerging risks are identified and addressed promptly. The Compliance Officer joins the Assets & Compliance team to help provide safe, well-managed homes for tenants.
Responsibilities
- Monitor compliance workstreams including gas, electrical and fire safety, asbestos, water hygiene and legionella, lift safety, building safety, and damp, mould and condensation
- Coordinate inspections, servicing, testing and remedial works
- Monitor overdue actions, compliance failures and emerging risks
- Maintain accurate compliance records, certificates, asset data and audit trails
- Check compliance documentation for accuracy, quality and completeness
- Produce regular compliance and KPI reports
- Liaise with contractors and monitor performance against contractual requirements and service standards
- Support internal and external audits, regulatory inspections and compliance reviews
- Work collaboratively with tenants, colleagues, contractors and external agencies
Requirements
- Highly organised and detail-focused individual who can manage competing priorities and work accurately within required timescales
- Understanding of landlord compliance responsibilities within social housing
- Experience in compliance, asset management, repairs, property or housing services
- Experience of managing contractors or service providers
- Experience maintaining accurate records and producing reports
- Strong organisational, analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proactive, professional and solution-focused approach
- Confidence using Microsoft Office applications, particularly Excel
- Commitment to delivering safe homes and excellent customer service
- Enhanced DBS check required
Nice to have:
- Experience within a housing association or local authority
- Knowledge of health and safety legislation
- IOSH, NEBOSH or equivalent qualification
- Experience using the ActiveH housing management system
Benefits
- Employer pension contribution of 6%
- 25 days' annual leave, plus bank holidays and your birthday, increasing with length of service
- Full training and opportunities for professional development
- Flexible working arrangements may be considered after the initial three to six months