Compliance Associate - Bilingual English

About This Role

The Compliance Associate reviews flagged time punches across My Wireless stores, documents findings, and opens cases for the Compliance department to follow through. The role focuses on time-card integrity and will support other compliance and tracking initiatives as assigned.

Responsibilities

• Work assigned time-punch flags from the department's queue each day
• Check punch history, schedules, timecard edits and, where needed, store video to confirm what happened
• Write a clear, factual summary for every flag reviewed
• Turn confirmed findings into cases and route each to the right store or market leader
• Track open cases and follow up until each is closed on time
• Flag repeat issues by store, manager or team member to the Compliance Manager

Requirements

• 1+ year in payroll, timekeeping, audit, asset protection, scheduling or retail operations
• Strong attention to detail and comfort reviewing large amounts of data
• Clear, factual writing for summaries of findings
• Working Excel skills: filters, sorting and basic lookups
• Discretion with confidential employee and payroll information
• Organized follow-through on open items until they are closed

Nice to have:

• Experience with time-and-attendance systems, especially Paycom
• Multi-unit retail experience, ideally wireless or telecom
• Familiarity with overtime and meal break rules, including California's
• Bilingual in English and Spanish

About the Company

My Wireless is an AT&T and Liberty Communications Authorized Retailer, running 223 AT&T stores and 19 Liberty stores in Puerto Rico.