The Compliance Analyst supports Mount Pleasant Group's compliance, governance, and enterprise risk management programs. This role leads the coordination of enterprise risk management activities, including risk identification, assessment, monitoring, reporting, and mitigation initiatives. The incumbent maintains and enhances compliance and risk management frameworks, supports business continuity and organizational resilience initiatives, and works collaboratively with stakeholders across the organization to promote effective governance, regulatory compliance, and risk-informed decision-making. This position requires a highly analytical professional who can influence outcomes through expertise, collaboration, and sound judgment.
Responsibilities
Support the ongoing activities of the Enterprise Risk Management (ERM) program and committees through risk analysis, reporting, and monitoring activities
Maintain and enhance the corporate risk register, ensuring risks are appropriately identified, assessed, documented, monitored, and reported
Conduct enterprise and operational risk assessments to identify emerging risks, vulnerabilities, and mitigation opportunities
Develop risk reports, dashboards, analyses, and presentations to support management and committee oversight of organizational risks
Coordinate and follow up on risk mitigation plans with business leaders, track progress against risk treatment activities, and provide regular updates to senior leadership
Recommend leading practices related to risk management, internal controls, governance, and organizational resilience
Conduct investigations and analyses relating to identified or emerging organizational risks
Assess and document existing business processes, controls, and operational practices to identify compliance obligations, emerging risks, control gaps, and opportunities for process improvement
Maintain and enhance enterprise compliance and risk management frameworks, ensuring they remain effective, aligned with organizational objectives, and responsive to changing regulatory and operational requirements
Establish, maintain and amend policies, procedures, standards, and guidelines to promote effective governance, compliance, and risk mitigation practices
Enhance and maintain the organization's risk register and risk-rating methodology to support ongoing risk monitoring and reporting
Monitor changes in legislation, regulations, and industry best practices, recommending enhancements to compliance and risk management frameworks, policies, and procedures as required
Collaborate with business units and corporate departments to design and implement compliance, risk management, and governance initiatives
Conduct regular compliance reviews and assessments to evaluate adherence to applicable legislation, regulations, policies, and business controls
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Monitor organizational compliance activities and identify opportunities to strengthen internal controls and governance practices
Prepare, analyze, and present compliance reports, findings, and recommendations to management
Maintain accurate records of compliance activities, assessments, investigations, and corrective actions
Track compliance-related action plans and work with stakeholders to ensure timely resolution of identified issues
Lead the development, maintenance, and ongoing enhancement of the organization's Business Continuity Plan (BCP) and Emergency Response Plan (ERP)
Support organizational resilience initiatives through risk-informed planning, preparedness activities, and business continuity assessments
Develop and deliver compliance, risk management, and business continuity awareness initiatives in partnership with Corporate Trainers and business leaders
Foster a culture of compliance within the organization through regular communication and awareness initiatives
Coordinate and follow up on risk mitigation plans with business leaders, track progress against risk treatment activities, and provide regular updates to the Senior Leadership Team
Provide guidance and support to employees and leaders regarding compliance, risk management, business continuity, and related governance matters
Provide support to governance, compliance, enterprise risk management, and business continuity activities as directed by the General Counsel & Director, Legal, Government & Regulatory Affairs
Requirements
Degree or diploma in Business Administration, Law, Risk Management, Public Administration, Finance, or another related discipline; or an equivalent combination of education, training, and experience
Minimum three (3) to five (5) years of progressively responsible experience in compliance, risk management, governance, internal audit, or a related field
Experience developing, implementing, and maintaining organizational frameworks, policies, procedures, and governance practices
Experience preparing reports, recommendations, and presentations for management, committees, and other stakeholders
Working knowledge of regulatory compliance principles, corporate governance practices, and enterprise risk management methodologies
Knowledge of applicable legislation and regulatory frameworks, including the Funeral, Burial and Cremation Services Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, privacy legislation, and other relevant regulatory requirements
Knowledge of risk assessment, internal controls, compliance monitoring, and organizational governance frameworks
Strong analytical, critical thinking, and problem-solving skills with the ability to assess complex issues, identify risks, and develop practical solutions
Ability to evaluate operational, regulatory, and enterprise risks and develop recommendations that support organizational objectives
Strong judgment and decision-making skills with the ability to balance compliance obligations, operational requirements, and business risks
Ability to research, interpret, and apply legislation, policies, standards, and best practices to a variety of business situations
Excellent verbal, written, and presentation skills with the ability to communicate complex compliance and risk-related information to diverse audiences
Strong interpersonal and relationship-building skills with the ability to work collaboratively across departments and influence stakeholders at various levels of the organization
Ability to facilitate discussions, build consensus, and foster a culture of compliance, risk awareness, and continuous improvement
Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment
Strong organizational and project management skills with the ability to manage multiple priorities, projects, and competing deadlines
Detail-oriented with a commitment to accuracy, quality, and continuous improvement
Ability to work independently, exercise initiative, and manage assignments with minimal supervision
Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams
Ability to prepare reports, presentations, dashboards, and analytical summaries for management and governance committees
Nice to have:
Experience supporting business continuity, emergency preparedness, or organizational resilience initiatives
Professional certifications such as RIMS-CRMP, GRCP or equivalent
Experience within the funeral, cemetery, bereavement, or highly regulated service sectors
Experience working with Microsoft Business Central and/or other enterprise resource planning (ERP) systems
Knowledge of business continuity planning, emergency preparedness, and organizational resilience principles
Important Details
Schedule: Monday – Friday (37.5 hour work week)
About the Company
Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding its long-standing values. The team takes pride in the meaningful work they do every day, helping families navigate life's most challenging moments with care and respect. MPG's vision is a world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone. Its mission is to serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs. Its values are Inclusiveness, Transparency, Innovation, Dependability, and Compassion. Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. The recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements, with all hiring decisions made by the recruitment team in conjunction with the respective hiring manager.
The Mount Pleasant Group (MPG) history stretches back to the early 19th Century, when Toronto was a small Victorian capital, known as the Town of York.