Compliance Analyst

About This Role

This Compliance Analyst role focuses on ensuring operational excellence by validating adherence to internal policies, quality standards, and contractual obligations within ADF Careers. The position involves conducting regular audits, investigating non-compliance, and collaborating with operational managers to implement corrective actions. Beyond auditing, the role champions continuous improvement, prepares for external reviews, monitors policy updates, maintains compliance toolkits, and supports training to foster accountability.

Responsibilities

• Conduct regular spot checks, case reviews, audits, and other sampling of activities to confirm alignment with approved policies, processes, and contractual requirements, in alignment with the audit plan and business priorities
• Flag and document instances where procedures are not being followed, investigate root cause, provide feedback to operational managers for correction, and monitor corrective actions
• Maintain a library of audit checklists, templates, and reference guides
• Assist with preparation for external reviews or ISO 9001 audits by gathering operational evidence, preparing stakeholders for participation, and ensuring records are up to date
• Monitor policy updates relevant to operational functions, ensuring operational teams are briefed and supported to update their owned processes
• Provide input into development of the annual audit plan using information gathered from completed reviews and observed areas of risk
• Support continuous improvement initiatives by feeding lessons learned and good practice examples into process updates
• Promote awareness of the Quality Management System including training delivery support
• Monitor policy updates relevant to operational functions, ensuring operational teams are briefed and supported to update their owned processes

Requirements

• Experience in an internal audit, quality assurance, or process compliance role
• Ability to interpret policies, processes, and contractual requirements, including the assessment of compliant application of such documents
• High attention to detail with proven ability to identify errors, gaps, or deviations
• Strong written and verbal communication skills to engage both frontline staff and leadership
• Proficiency in Microsoft Office and familiarity with tracking and reporting tools
• An interest in continuous improvement and maintaining high standards of quality and compliance
• Experience working with ISO 9001 or similar quality management framework compliance
• Must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance

Nice to have:

• Certified Internal Auditor (CIA), Certified Compliance Professional (CCP), or ISO 9001 Lead Auditor certification