Community Outreach Specialist

About This Role

The Community Outreach Specialist plays a crucial role in expanding the brand presence of Genius Marketing Agency by engaging with local business owners through various online platforms. This position suits an individual who enjoys online engagement and wants to be a part of a fast-growing digital marketing agency.

Responsibilities

• Help expand brand presence by engaging with local business owners across Facebook groups and social communities
• Be the first point of contact for potential clients, starting conversations and responding to posts
• Identify business owners who need marketing services such as Google Business optimization and social media management
• Post daily in multiple Facebook groups and monitor community posts
• Reply to inquiries about marketing help and send outreach messages using provided scripts
• Book qualified appointments into the calendar and communicate directly with prospects in a friendly and professional manner

Requirements

• Strong written English communication skills
• Experience with Facebook groups or online community engagement
• Ability to send daily outreach messages and follow a structured workflow
• Comfortable responding to comments and starting conversations
• Must be available for daily check-ins and reporting
• Reliable internet connection and a working computer
• Ability to follow scripts and use basic tools (Facebook, Google Sheets, CRM software)
• Positive attitude, fast response time, and strong attention to detail
• Experience in customer service, sales, or lead generation is a plus
• Ability to work independently and meet weekly KPIs

Benefits

• Long-term, stable remote position
• Flexible working hours
• Performance bonuses for booked appointments and successful outreach
• Training provided
• Opportunity to grow into a senior outreach or appointment-setting role
• Work with a supportive and fast-growing marketing agency
• Weekly payments