Community Outreach Specialist

About This Role

This role focuses on coordinating, planning, and implementing weekly home visits for families, ensuring timely service delivery and clear communication to support engagement and program goals. The specialist administers assessments, makes referrals, and maintains a designated caseload, building trusting relationships through cultural sensitivity and consistent support.

Responsibilities

• Coordinate, plan, and implement weekly home visits for families, ensuring timely and efficient service delivery while maintaining clear communication with clients to support family engagement and attainment of program goals
• Administer assessments and screenings in accordance with programmatic guidelines, and make appropriate, timely referrals based on client-reported information and identified needs to ensure access to supportive services
• Maintain a designated home visiting caseload ensuring families are actively and meaningfully engaged throughout the duration of the program
• Provide resources, information, training, and referrals to families in areas of need or interest, or as required by Performance Standards
• Build and maintain trusting and respectful relationships with families through ongoing engagement, cultural sensitivity, and consistent support to foster open communication and promote positive health outcomes for participating households
• Collaboratively support program promotion, outreach, and recruitment activities to increase community and family awareness and engagement, with the goal of maintaining individual caseload and strengthening program’s visibility and impact within all target populations
• Regularly support the development of innovative community engagement strategies to target populations to build trust, foster relationships, and generate enthusiasm for participation in home visiting services in the District of Columbia, specifically in Wards 5, 7, and 8
• Collect and maintain accurate and up-to-date data in all relevant databases, ensuring timely, efficient, and organized data management in compliance with program standards and reporting requirements
• Actively participate in mandatory meetings, assigned trainings, and professional development opportunities to enhance program knowledge, stay current with industry best practices, and support continuous improvement in home visiting service delivery
• Maintain a positive and professional demeanor at all times

Requirements

• At least one (1) year of specialized and/or lived experience
• Associate’s or Bachelor’s degree in public health, psychology, education, social services, or a related health field with coursework in child development, family relations, and interpersonal skills OR
• A minimum of two (2) years’ experience in social services, education, or public health, specifically related to child health, behavioral health, social services, and/or early childhood