About This Role
This remote position serves as the primary link between Bright Quest Treatment Center and the local community, focusing on building and nurturing relationships with key referral sources. The liaison will identify and execute potential partnerships, manage outreach events, and collaborate with community partners to enhance engagement and support facility referrals and admissions.
Responsibilities
- Develop and maintain strong relationships with key referral sources such as hospitals, primary care physicians, social service agencies, and other mental health providers
- Attend community events, conferences, and workshops to increase visibility and network with potential referral sources
- Conduct presentations and workshops to educate the community about mental health and the services offered by the treatment center
- Collaborate with local organizations to identify and address community needs related to mental health
- Maintain the referent database using Salesforce, ensuring contact information is current and all activity is recorded daily
- Maintain consistent activity levels for weekly meetings, facility tours, referrals, and admissions, and uphold a high level of performance
- Work in collaboration with the Admissions team in obtaining requested treatment records for incoming clients, as necessary
- Provide treatment records in response to incoming requests with appropriate authorization
- Transmit treatment records to continuing care providers, referents, feedback professionals, etc., at the conclusion of each client’s treatment
- Prepare and distribute copies of treatment records in compliance with HIPAA Privacy Law
- Work in collaboration with the clinical team and communicate with members of the Professional Relations team upon each new client’s admission and through treatment to identify appropriate aftercare resources, ensure referent preferences are incorporated, and resolve needed elements prior to discharge
- Conduct and maintain a high level of engagement in face-to-face meetings
- Be frequently involved in hosting various events (breakfast, lunch, dinner, networking, site visits)
- Participate regularly and consistently in industry networking events and virtual meetings
- Sustain current referent relationships and develop new business referent relationships
- Perform other duties as assigned
Requirements
- Bachelor’s degree in communications, marketing, business administration, psychology, social services or related field, or equivalent experience
- Minimum of 2-3 years in a business development, marketing, or admissions role in behavioral health or a closely related field
- Specific, required, current, and active licensure, registration, or certification must be maintained in good standing
