About This Role
This Community Outreach role involves engaging with the local community to build relationships, promote initiatives, and gather feedback. The position requires a proactive individual with strong communication skills to represent the organization effectively and foster positive community connections.
Responsibilities
- Take overall charge of daily warehouse operations, covering inbound and outbound workflows including goods receiving, putaway, inventory control, order picking, packing and despatch
- Ensure all operations comply with company standards, safety regulations and customer requirements
- Continuously refine warehouse workflows to boost operational efficiency and accuracy
- Organise regular stocktakes and cycle counts; analyse and resolve inventory discrepancies
- Develop and iteratively improve inventory management procedures
- Manage recruitment, training, shift scheduling and daily supervision of warehouse staff
- Set team performance targets, and help improve team members’ productivity and professional capabilities
- Operate warehouse activities proficiently using WMS and ERP systems
- Continuously optimise warehouse workflows and Standard Operating Procedures (SOPs)
- Maintain effective communication with cross-functional teams to ensure seamless operations
- Control warehouse operational costs rationally and maximise resource utilisation
- Establish and monitor Key Performance Indicators (KPIs), including productivity, inventory accuracy, order accuracy and on-time despatch rate
- Leverage data analysis to drive ongoing enhancements to warehouse performance
Requirements
- Minimum 3 years’ experience in warehouse management or logistics management
- Hands-on experience with warehouse management systems including WMS and ERP
- Strong team management and leadership capabilities
- Excellent communication and coordination skills to collaborate effectively with internal departments and customers
- Solid data analysis and problem-solving skills
- Conscientious work attitude, strong execution ability and resilience under pressure
- Mandarin speaking ability is preferred
- Work authorisation: United Kingdom (required)
Nice to have:
- Candidates with familiarity with the UK warehousing and logistics sector are preferred