Community Outreach Coordinator

About This Role

Caring for the company's public image and building relationships in the community is the core of this role, which combines community engagement, event execution, project management, relationship building, and marketing support. The coordinator manages community initiatives from planning through execution and evaluation, ensuring the company shows up professionally, consistently, and with purpose.

Responsibilities

• Evaluate, plan, and execute community events, sponsorships, and partnerships across company markets based on brand alignment, audience, community impact, and marketing value
• Manage timelines, vendors, volunteers, supplies, signage, branded materials, setup, breakdown, and on-site troubleshooting
• Amplify community efforts through earned media, social media, email, and other marketing channels
• Complete post-event evaluations to measure results and identify improvements
• Build and maintain relationships with schools, nonprofits, businesses, community organizations, leaders, and community members across company markets
• Identify opportunities to expand the company's presence among diverse audiences and respond to meaningful community needs
• Manage and support programs including Drive Smart, Be Remarkable, Car Seat Safety Events, and other outreach initiatives by coordinating communication, scheduling, logistics, participation, and follow-up
• Track program KPIs, results, and partner feedback to improve future efforts and support approved contact information gathering for continued community engagement and marketing outreach
• Manage multiple events, sponsorships, programs, and campaigns by developing project plans, timelines, budgets, ownership, and deliverables
• Coordinate internal teams, vendors, volunteers, and community partners
• Resolve roadblocks to ensure projects are completed on time and on budget
• Manage community and client swag strategy, including product selection, ordering, budgeting, inventory, quality, event needs, and distribution support

Requirements

• Experience in community outreach, event planning, marketing, public relations, sponsorship management, project management, or a related field preferred
• Strong written, verbal, organizational, interpersonal, and professional communication skills, with confidence engaging directly with the public and representing the company professionally
• Self-motivated and able to manage competing priorities, anticipate needs, take ownership, solve problems, collaborate effectively, and remain accountable for results
• Strong critical thinking, strategic planning, time-management, relationship-building, and detail-oriented skills
• Strong eye for visual presentation, layout, and brand consistency, with proficiency in Canva and the ability to communicate creative needs to designers, vendors, and community partners