Community Outreach Coordinator

About This Role

Connecting Fleet Feet with the local running and fitness community is the core of this dynamic role, which combines community relationship-building with in-store customer engagement. You will expand the company's impact, increase brand awareness, and drive business growth by making Fleet Feet a hub for all things running and wellness. This role is perfect for someone who is passionate about community engagement, thrives on building connections, and enjoys blending retail experience with event coordination and grassroots marketing.

Responsibilities

• Build authentic relationships with local running groups, community organizations, and fitness-focused stakeholders
• Partner with store leadership to plan and execute community events that promote in-store engagement and sales
• Collaborate with Fleet Feet’s regional marketing team to align local outreach with national campaigns
• Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards
• Represent the Fleet Feet brand consistently across all community-facing interactions
• Work regular floor shifts to stay connected with the customer experience and represent upcoming community events
• Support customers through the Fleet Feet outfitting process, providing personalized service and product education
• Serve as a communication bridge between event planning and retail operations to ensure all staff are informed and engaged
• Act as a positive role model and support Retail Experience Managers during busy shifts

Requirements

• Passion for Fleet Feet’s mission and a desire to make a positive impact in the local running and fitness community
• Strong verbal and written communication skills, with the ability to connect across diverse audiences
• Ability to manage multiple projects, work independently, and collaborate in a team setting
• Familiarity with tools such as Microsoft Office, Google Suite, and Canva (or a willingness to learn)
• Flexibility to work evenings, weekends, and occasional holidays to attend or lead community events

Nice to have:

• Prior experience in run specialty retail, community outreach, or fitness-based roles
• Existing relationships within the local running or wellness community

Benefits

• 401(k) with 4% Company Match (available to employees aged 21+ at company-owned stores)

About the Company

Fleet Feet is the largest running retailer in the country, with more than 280 stores and a robust e-commerce site. The company prides itself on having an inclusive environment and believes it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer.