About This Role
Connecting with local groups and raising awareness of available services is the core of this role, which supports a clinic treating a diverse population of patients with substance use disorders, primary care, infectious disease, and mental health needs. This position suits a kind, optimistic, and compassionate person who wants to help build connections to fight the opioid crisis in the area.
Responsibilities
- Develop and work with agencies and service providers to facilitate coordination and information sharing; provide support services as applicable
- Participate in health fairs, community events, and other events where the target population gathers
- Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities
- Establish and maintain positive working relationships with current and potential referral sources
- Maintain comprehensive working knowledge of the clinic’s markets including government agencies, major payor groups, key referral sources, and competitor’s market positioning
- Maintain comprehensive working knowledge of community resources and assist patients in accessing community resources
- Participate in staff meetings and work with other administrative staff as required
- Maintain professional and congenial attitude toward coworkers, patients, agencies, and members in the community
- Develop, create, and maintain a resource file of available social service agencies and assistance providers in the target area for use in referring patients for needed services
- Use appropriate technology tools to accomplish job functions; understand and utilize available technology as customer service, communications, and data-gathering tools
- React to frequent changes in duties and volume of work
- Be reliable, flexible, and versatile
- Work both independently and in a team environment
- Communicate effectively both verbally and in writing
- Establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
- Demonstrate a customer-first attitude and philosophy
- Listen empathetically
- Maintain passion for assisting patients under all circumstances
- Maintain calm, focused, professional, and kind in highly stressful situations
- Analyze and evaluate situations and adopt effective courses of action
- Receive constructive feedback, share opinions, and uphold beliefs
- Maintain confidentiality
- Conduct activity in an ethical manner
- Follow Cedar Wellness OTP personnel policies
- Maintain humility
- Travel to different sites and locations
- Other duties as assigned by management
Requirements
- Bachelor’s Degree
- One year of equivalent experience or two years of related experience
- Proof of valid Washington driver’s license and auto insurance
- Ability to safely operate vehicle and travel short to moderate distances
- Excellent prioritization and organization skills
- Strong interpersonal skills and good written and verbal communication skills
- Ability to work non-standard, flexible, evening, and occasional weekend and holiday hours, including early morning start times, as needed to fully perform the role
- Intermediate-level PC skills
- Ability to provide health and TB clearance
- Must pass background check and drug screen
Nice to have:
- Bilingual in Spanish & English
Benefits
- Competitive benefits package
- Opportunities for continuing education and professional advancement
- Cross-training to meet the needs of patients
- On-the-job training
Important Details
- Schedule: non-standard, flexible, evening, and occasional weekend and holiday hours, including early morning start times
About the Company
Cedar Wellness Center is a Tribally owned clinic that treats a diverse population of patients, including Native and Non-Native people. It provides whole person care, managing patient substance use disorders, primary care, infectious disease, and mental health needs. The center brings an innovative model of highly individualized, compassionate care to patients with opioid use disorder in a state-of-the-art outpatient facility.
