Community Outreach Coordinator

About This Role

The Community Outreach Coordinator plays a vital role in promoting health services and supporting healthcare professionals in the Northeast GA area. This position is ideal for someone who is compassionate, detail-oriented, and eager to engage with the community to enhance healthcare outreach initiatives.

Responsibilities

• Market health services in designated service area to employers and civic groups.
• Coordinate and facilitate open houses, wellness fairs, and outreach events with practices in designated service area.
• Work with practices to help fulfill their outreach and business development plans.
• Work with all practices to ensure they understand the role of their appointed outreach coordinator.
• Attend Chamber events to promote MedLink's outreach initiatives.
• Serve as liaison for Family Connections in all represented territories.
• Assist with outreach and awareness campaign plans and materials.
• Schedule outreach presentations in the community and communicate with staff regarding coverage and responsibilities.
• Maintain relationships with collaborative partners and cultivate new ones.
• Maintain calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
• Liaison to medical, business, and insurance professionals including personal visits to distribute practice information and promotional items.
• Responsible for expanding services to existing accounts and periodically reviewing CRM to circle back to non-customers.
• Stay in touch with existing and potential employers to ensure their needs are being met when they use MedLink services.
• Ensure information about occupational health and other service lines are covered with contacts based on their individual need.
• Assist in the coordination of special events for service area.
• Develop outreach materials and packets.
• Document new contacts into Customer Relationship Management (CRM) system in accordance with outlined practices to ensure 100% accuracy and participant's personal data is secure.
• Record daily activity through Customer Relationship Management (CRM) system.
• Create an annual outreach plan and budget for designated service area to be submitted to Marketing Director for final approval.
• Train practices in designated territories on customer service goals and expectations.
• Assist with consistent presentation outlines for events or meetings.
• Keep a monthly activity log of community outreach events.

Requirements

• Strong communication skills, both verbal and written.
• Ability to engage effectively with various stakeholders.