Community Manager

About This Role

The Community Manager is fully accountable for all property operations, effectively managing and coordinating employees, activities, and available resources to accomplish property objectives. This role focuses on maximizing occupancy levels and property values, and includes training the Assistant Community Manager to cover all duties during absences.

Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing
• Assist in formulation of budgets for each upcoming calendar year in conjunction with the property Lead Maintenance Supervisor
• Stay within the established budget guidelines throughout the year
• Oversee all daily operations of the property
• Ensure that all rents are collected when due and posted in a timely manner
• Make sure that all bank deposits are made daily
• Perform evictions, utility cut-offs, and landlord liens as required on delinquent rents and/or utility billings
• Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance
• Approve and submit all invoices to the corporate office for payment
• Maintain all on-site local and state licenses
• Approve property expenditures and oversee petty cash
• Recruit, hire, train, and supervise all on-site property staff to achieve operational goals of assigned property
• Conduct new employee orientation
• Review and approve timesheets
• Instruct and advise on-site staff of employee policies and procedures
• Conduct annual performance appraisals
• Work with the Human Resources department in using progressive disciplinary action to achieve property and company goals
• Conduct ongoing training with office staff (e.g., leasing paperwork, workplace safety)

Important Details

• Wage/Hour Status: Exempt (ineligible for overtime)

About the Company

Keener Management emphasizes a team approach focused on cooperation, common purpose, and a culture of superior customer service.