Community Manager

About This Role

Managing a residential property and leading a team of leasing and maintenance professionals is the core of this role. The Community Manager ensures high occupancy, financial responsibility, and operational excellence, providing a great experience for residents in affordable housing and assisted living communities.

Responsibilities

• Lead a team of leasing agents and maintenance professionals
• Ensure a highly engaged team provides a great experience for residents
• Process community staff payroll
• Ensure collections of all monies due to the community (i.e., rent) are received and deposited
• Process community invoices for payment
• Purchase and maintain adequate supplies for the community
• Maintain acceptable levels of occupancy (minimum 98%)
• Maintain positive relationships with the community owner/s and its residents
• Review rental applications for approval
• Complete move-out paperwork according to governing regulations
• Perform unit move-out, annual, and housekeeping inspections in a timely manner
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval
• Timely completion of reports required by government agencies, administrators, or the Company
• Responsible for maintaining the community to Company standards
• Perform other related duties as assigned

Requirements

• 1+ year previous experience as a residential property manager
• Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience
• High School diploma
• Reliable transportation
• Strong work ethic
• Commitment to providing exceptional service to valued residents
• Deadline driven, with a keen eye for detail, compliance, and quality
• Great computer skills and fluent with Microsoft Office suite

Nice to have:

• HUD / Section 8 experience
• Associate’s degree
• COS, LIHTC, HCCP, AHM (will be given the chance to obtain as an associate)
• Experience with Yardi

Benefits

• Pay-on-Demand: access your money as you earn it
• Health, dental, vision insurance effective within 2 weeks of starting your new job
• Gym membership reimbursement
• Paid parental leave
• 401K
• Paid time off
• Tuition reimbursement
• Training, professional development, and advancement opportunities
• Employee ownership, sharing in company profitability

Important Details

• Employment is contingent upon passing a pre-employment background check and drug screen

About the Company

Wallick Communities is a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With over 1,000 associates, its mission is to open doors to homes, opportunity, and hope.