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SIAM MARTIAL ARTS TRAINING CENTER CO., LTD.
1. On-Ground Community Building
· Be visibly present in the gym to welcome guests, give tours, answer questions, sell memberships, and guide newcomers.
· Help new students integrate socially and understand how the camp works.
· Identify guests who are shy, unsure, or feeling lost and support them proactively.
· Build rapport with fighters, long-term members, and regulars to maintain a strong culture.
2. Events & Social Activities
· Plan and organize weekly and monthly community events (beach workouts, excursions, social nights etc.)
· Ensure events run smoothly and are well-attended.
· Coordinate with the marketing department in the organization of events, planning, execution.
3. Online Community
· Respond to Google Reviews in a timely, brand-aligned manner.
· Identify guests with good energy for potential features or content.
· Support influencer visits and fighter drop-ins with good hosting
· Familiar with Google Sheets, Docs, and CRM systems
· Able to coordinate event schedules & guest lists
· Ability to manage WhatsApp groups, community chats, etc.
· Comfortable using social media tools (facebook groups)
4. Guest Experience
· Work closely with front office to ensure guests feel looked after throughout their stay.
· Collect feedback on classes, environment, coaches, facilities, and report insights.
· Spot issues early (lonely guest, unhappy guest, poorly integrated guest) and resolve them.
· Ensure the culture remains friendly, positive, welcoming, and professional.
5. Internal Coordination
· Coordinate with marketing for community-driven content.
· Coordinate with coaches to support class participation and social cohesion.
· Work with front office to support smooth guest onboarding
· Help coordinate logistics of group trips/ & retreats 6. Culture & Standards
· Uphold and promote the Bangtao values in the gym daily.
· Set community guidelines and reinforce respectful behavior.