Serving as a resource for quality, accessibility, and inclusive communications across all internal and external channels, this role supports the implementation of communication strategies, manages workflows, and helps build and maintain internal systems and practices. The Communications Specialist focuses on project management, coordination, and execution of communications across departments, ensuring they are clear, consistent, timely, and aligned, while keeping complex, multi-stakeholder projects on track. A commitment to accessible, inclusive, person-centered, and disability-forward communication is central to this position, helping ensure all communications reflect dignity, clarity, and respect.
Responsibilities
Implement communication strategies and tactics aligned with GGRC’s mission and priorities
Maintain communication planning tools, calendars, and coordination systems
Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
Track deliverables, timelines, and dependencies across multiple projects
Ensure that requests that come through the website contact and elsewhere are routed to the appropriate department
Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards
Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
Manage and maintain communications channels, including website, social media, newsletters, and publications, ensuring information is accurate and current, especially on the website
Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement
Identify when to leverage external consultants or additional resources
Implement and/or support department teams in developing and delivering clear, consistent communications
Maintain feedback loops that surface staff insights and ensure materials are accurate, timely, and aligned with organizational priorities
Serve as a resource and partner to staff, helping them communicate clearly and effectively
Develop and maintain templates, tools, and guidance for consistent communications
Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization
Reinforce best practices in accessible, inclusive, and respectful communication
Help build a culture of clarity, responsiveness, and accountability in communications
Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC’s impact
Identify growth areas and bring in third-party experts as needed to strengthen the team’s communications skills
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Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
Support development and distribution of external communications (e.g., announcements, updates, press releases)
Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves
Coordinate media inquiries, public statements, and outreach logistics as needed
Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences
Support coordination of communications for time-sensitive or high-visibility issues
Draft and refine messaging, talking points, and materials for leadership as needed
Help track external developments (policy, media, community context) and flag implications
Coordinate internal workflows to ensure timely and consistent responses
Support preparation of leadership and board-facing materials
Support special event planning and implementation as needed
Requirements
Master’s degree preferred; Bachelor of Arts in Communication, marketing, Business, literature, or a related field required
5–8+ years of experience in communications, public affairs, or a related field
Experience managing social media for similar organizations
Experience coordinating communications across teams or departments
Demonstrated experience supporting disability inclusion, accessibility, and respectful representation
Access to reliable transportation permitting travel to and between many different locations throughout the day to perform the outlined responsibilities of the position
Nice to have:
Experience in disability services, healthcare, statewide government or regulatory agencies
Familiarity with legislative and public policy processes
Experience working in multi-stakeholder or highly regulated environments
Experience with content management systems and video/visual storytelling tools
Comprehensive medical and dental benefits with a generous employer contribution
Additional employer-paid life, disability, and vision coverage
10% employer contribution to a 403(b) retirement account
13 vacation days
15 sick days
11 paid holidays
6 personal holidays
Up to 5 paid days for continuing education
Important Details
Locations: San Francisco; San Mateo, CA; San Rafael, CA
Travel: local travel within the Counties of San Francisco, San Mateo and Marin; periodic travel to Sacramento and throughout the state
Application Process
Complete the application and submit your most recent resume
Attach a cover letter if you feel the questions do not accurately capture what you have to offer Golden Gate Regional Center
Applications are being reviewed on a rolling basis
About the Company
GGRC values diversity and believes in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. They are community-minded and passionate, valuing each person as a full, robust, and unique individual, interacting with respect and responsiveness. They endeavor to place each person at the center of their own life and approach each person as an expert on their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person.
Golden Gate Regional Center is a state-funded nonprofit organization serving individuals with developmental disabilities in Marin, San Francisco and San Mateo counties.
