About This Role
This role involves actively managing external communications for the Project Management team and providing operational support for various departmental needs and initiatives. The specialist will work with internal and external stakeholders to effectively communicate project and program information, goals, and messages across multiple channels.
Responsibilities
- Generate, edit/proofread, assess, and maintain written and multimedia content for Project Management communications channels and assets, including the department website, annual report, social media accounts, PowerPoint presentations, employee announcements/memos, and SMS notifications
- Collaborate with Dartmouth’s Office of Communications to share compelling content about Capital Projects for articles, videos, and integrated connections to multimedia and social media opportunities for Campus Services customers, the Dartmouth-wide community, and beyond
- Amplify and reshare relevant content published by Dartmouth’s news and communications
- Field inquiries from The Dartmouth and other media sources and coordinate responses with the appropriate department and College stakeholders
- Maintain website content management system updates in partnership with Dartmouth Web Services
- Collaborate with project management staff to generate timely project impact notifications such as the initial Work Notice, VoxDaily updates, and utility shutdown requests
- Assist staff with generation of materials for informational and directional signage related to construction projects
- Conduct assessment of communications efforts in terms of their effectiveness and report on stakeholder engagement semi-annually
- Produce high-quality presentation materials for meetings and other visual applications such as planning & zoning board presentations or building lobby display monitors
- Support, prepare, and coordinate with project management staff to develop materials for conference presentations, industry publications, and award submissions, collaborating with design consultants and external vendors
- Monitor department email accounts
- Research and prepare responses to feedback directed at the department
- When necessary, work closely and in accordance with both Campus Services’ communications team and the greater College Office of Communications to ensure functional alignment
- Proofread and format department content including procedural manuals, standard operating procedures, policies, reports, and other relevant content
- Interact professionally and respectfully with senior leaders, faculty, staff, students, and other members of the College community
- Demonstrate a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others
- Participate in division-wide Culture and Employee Belonging (CEB) initiatives and training, including promotion of the 7 Principles (Empathy, Fair, Dependable, Inclusive, Considerate, Vulnerability and Respect)
