Communications Designer

About This Role

This role is for a Communications Designer with a strong visual sense and the ability to transform complex concepts into clear, accessible, and brand-aligned creative. The designer will work within an in-house creative agency model, partnering with Customer Success teams to produce high-quality customer proposals and other assets that inform, inspire, and engage. The position suits a visual communicator who thrives in a fast-paced, collaborative, and remote-first environment, balancing creativity with strategic thinking.

Responsibilities

• Deliver dynamic, accessible, and user-centered design across various formats, including web graphics, slides, campaign assets, and enablement visuals
• Own end-to-end design work, from initial intake and concepting to final handoff and QA
• Apply strong content hierarchy and visual clarity to support storytelling across editorial, video, and product content
• Collaborate with strategists, editors, video producers, and other stakeholders to bring creative concepts to life
• Translate stakeholder needs, content goals, and user research into compelling visual artifacts
• Ensure consistent application of the Salesforce brand across all touchpoints while contributing to the evolution of style and templates
• Proactively manage and prioritize multiple design projects and deadlines in a fast-moving, remote-first environment
• Provide thoughtful feedback in design reviews, mentor other designers, and help shape team-wide standards and best practices
• Stay current with design trends, accessibility standards, and creative tools, including AI-driven design tools where appropriate

Requirements

• 5+ years of experience in graphic design, visual communication, or a related creative field
• A strong portfolio that demonstrates dynamic, effective design rooted in content strategy and user experience
• Expertise in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides
• Strong understanding of branding, with experience designing across multiple mediums (digital, print, slideware, social, motion)
• Excellent communication and collaboration skills; proactive in sharing work and open to feedback
• Experience working on a collaborative creative team and partnering cross-functionally with editorial, video, UX, and beyond
• Ability to manage multiple deadlines and operate with autonomy in a remote, asynchronous environment
• Proven experience leading design projects with contractors, including providing clear direction, delivering actionable feedback, and managing alignment across internal and external stakeholders
• Experience mentoring or guiding other designers
• Degree or equivalent experience required (evaluated based on proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)