This role involves traveling to various customer sites to maintain commercial properties, delivering effective, efficient, and timely services. The technician performs preventative, corrective, and predictive maintenance, troubleshooting, and general service of buildings, equipment, and grounds. This position requires strong customer interaction and utilizes multiple trade skills to solve maintenance problems.
Responsibilities
Complete preventative maintenance and repairs per work order requirements
Perform minor plumbing maintenance on existing systems, including repairing and unclogging toilets and urinals, replacing and maintaining valve assemblies, and repairing/maintaining sensors for automatic flush kits
Perform routine painting, carpentry work, and general maintenance as necessary to maintain supported facilities in like-new condition
Repair and perform routine maintenance on walls, floors, and doors, and complete any painting and touch-up work for the beautification of customer facilities
Perform minor electrical maintenance as allowed without a license within state law requirements, such as repairing or replacing fixtures, wall switches, and outlets, and replacing light bulbs, ballasts, and sockets
Complete service inspections and asset inspections as needed
Fully utilize technology (tablet, smartphone) to access and complete work orders, including notes on services provided
Create and submit Service Reports and Quality Inspection images and reports
Submit timesheets, expense reports, and purchase card logs
Obtain necessary materials and supplies to complete all tasks
Create a positive climate with the client and provide customer satisfaction
Maintain timely and consistent communications with customers and internal support teams
Obtain and complete required safety and compliance training and attend weekly safety meetings
Provide estimates for larger projects and services needed to onsite customers
Complete other duties as assigned or required
Requirements
HS diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc.), or Specialty Floor Care, preferred
Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry; or equivalent combination of training, education, and experience
Related work experience in one or more of the building trades
Background in commercial services highly preferred
Must possess applicable certifications, licenses, and valid driver
Ability to read and comprehend instructions, including safety policies, operating and maintenance instructions, and procedure manuals
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Ability to write routine reports and correspondence
Ability to effectively present information in individual and small group situations
Ability to complete assigned work orders in a timely manner and communicate work order status via designated business process
Ability to use and operate handheld device and business systems or document management Database software, including Microsoft Office (Word, Excel) and Microsoft Outlook (email)
Comply with all applicable codes, regulation, governmental agency, and Company directives related to building operations and work safety
Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and Company Safety policies
Experience in the installation, maintenance, troubleshooting, and repair of building mechanical systems, including HVAC, plumbing, and electrical systems
Regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Frequently required to climb or balance
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Medical, dental, and vision coverage
Health savings and flexible spending accounts
Life insurance
Disability coverage
401(k) Savings Plan
College Coach program
Employee assistance program
Important Details
Work environment: Exposed to moving mechanical parts, risk of electrical shock, wet and/or humid conditions, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, and vibration
Noise level in the work environment is considered normal
Required to drive a company vehicle daily
Required safety equipment: steel toe shoes, hearing protection, noise protection, hardhat, eye protection, hand protection
Abide by OSHA guidelines including lock-out/tag-out and HAZCOM guidelines and all other Company and Customer driven safety initiatives
Ability to handle stressful situations and remain calm in the face of the customer
About the Company
From commercial office space and manufacturing to multi-site retail portfolios, the company manages and supports over 1 billion square feet of facilities space for leading organizations. It provides comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
