Collections Specialist

About This Role

This role involves managing the recovery of past-due accounts through effective communication, negotiation, and compliance-driven practices. You will work directly with business owners, accounts payable departments, and legal channels to collect payments, review contracts, and pursue defaulted receivables. The position suits a motivated and detail-oriented professional who thrives in a fast-paced, high-volume environment and demonstrates strong critical thinking and negotiation skills.

Responsibilities

• Contact debtors to negotiate repayment plans and collect payments
• Communicate with business owners and accounts payable departments to inform them of past due accounts and collect payments
• Handle a high volume of incoming collection calls and address client inquiries
• Pursue collections with the legal channel on defaulted consumer receivables, consistent with company policies and applicable law
• Review contracts
• Perform skip tracing and asset research

Requirements

• Self-motivation, trustworthiness, and the ability to quickly adapt to a fast-paced environment
• Proficiency with CRM/collections software including Simplicity or similar systems
• Strong critical thinking and strategic skills
• Strong organizational skills
• Ability to prioritize and work in a rapidly changing environment
• Excellent verbal and written communication skills
• Excellent negotiation and conflict-resolution skills
• Ability to handle confidential information with discretion
• Strong attention to detail and accuracy
• Reliable, punctual, and dependable

Nice to have:

• Experience in MCA
• Experience working with high-volume portfolios

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Holidays off
• 401(k)

About the Company

Triton Recovery LLC is a fully insured and bonded commercial collection firm, licensed in the State of Florida. The company specializes in the Merchant Cash Advance industry and provides comprehensive commercial debt collection services nationwide, committed to recovering outstanding accounts receivable efficiently and with the highest level of professionalism.