Collections Specialist

About This Role

This specialist role focuses on managing accounts receivable, customer billing, and collections to ensure timely cash inflows and accurate financial records. The position suits a detail-oriented and proactive individual with experience in these areas and strong customer relationship management skills.

Responsibilities

• Manage the end-to-end Collections and receivable cycle, including invoice generation, payment tracking, aging analysis, and collections
• Monitor and reconcile customer accounts, ensuring accuracy and timely resolution of discrepancies
• Contact clients regarding outstanding payments, negotiate payment plans, and follow up on overdue invoices
• Prepare and maintain AR reports, including aging reports, cash receipts summaries, and monthly reconciliations
• Coordinate with Sales, Operations, and Finance teams to resolve billing issues and ensure accurate invoicing
• Assist in month-end and year-end closing activities related to AR
• Support audit requirements by providing documentation and reports when needed
• Recommend process improvements to streamline the AR workflow and enhance cash collection efficiency

Requirements

• Bachelor's degree in Accounting, Finance, or Business Administration
• 4-5 years of experience in Collection, Accounts Receivable or a similar finance role
• Strong understanding of AR processes, billing cycles, and collections practices
• Proficiency in ERP systems (SAP, Oracle, QuickBooks, NetSuite, or similar)
• Strong command of Excel for reporting, reconciliations, and data analysis
• Excellent communication and customer-handling skills
• High attention to detail, accuracy, and deadline orientation
• Experience working in a shared services or multinational environment
• Knowledge of credit control, cash application, and deduction management
• Familiarity with automation tools or AR software

Important Details

• Timings: 8 AM-5 PM EST
• Locations: Lahore; Islamabad