About the role
- Manage the end-to-end collections process for all customers (dealers, distributors, cntractors, etc.)
- Monitor account receivables (AR) and follow up with clients to ensure timely payments.
- Maintain and update aging reports and collection dashboards for senior management review.
- Coordinate with the sales, dispatch, and accounts teams to resolve billing, payment disputes, and credit issues.
- Communicate with clients via phone, email, and personal visits (if required) to recover overdue payments.
- Regularly review credit limits and payment terms and recommend adjustments as needed.
- Handle collection documentation including receipts, invoices, credit notes, and legal notices if needed.
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