Collections analyst

Client:  Entertainment Provider        

Title: OTC Collections Analyst

Location:  Louisville, KY 40223 - Onsite

Duration:  09 Months (Extension/Conversion will be based on performance)

Pay Range: ($25-$26) on an hourly basis.

 

Job Summary:

• We are seeking an OTC Collections Specialist to manage a high-volume Accounts Receivable portfolio and drive timely collections while maintaining strong customer relationships.

• This role is responsible for resolving payment discrepancies, reducing overdue receivables, analyzing collection metrics, and collaborating with cross-functional teams to optimize cash flow.

Required Qualifications:

• Bachelor's degree in Business, Accounting, Finance, or a related field.

• 0-3+ years of experience in Accounts Receivable, Collections, Credit, Billing, or a similar finance function.

• Strong proficiency in MS Excel and MS Office.

• Excellent analytical, problem-solving, and organizational skills.

• Strong written and verbal communication skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Team-oriented with a high level of professionalism and integrity.

Responsibilities:

• Manage a high-volume Accounts Receivable and collections portfolio.

• Contact customers to collect outstanding payments and resolve aged receivables.

• Investigate and resolve invoice discrepancies, billing issues, and payment disputes.

• Monitor collection KPIs, including aging, DSO, overdue balances, and cash collection targets.

• Maintain accurate documentation of customer communications and collection activities.

• Prepare and analyze reports using MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, charts, and formulas.

• Collaborate with Sales, Billing, Finance, Credit, and Cash Application teams to resolve payment issues.

• Support month-end close activities, account reconciliations, cash forecasting, and management reporting.

• Escalate high-risk accounts and recommend appropriate collection actions.

• Ensure accurate maintenance of Accounts Receivable records while meeting established deadlines.

Preferred Qualifications:

• Business-to-Business (B2B) collections experience.

• Experience working in large enterprise organizations.

• Familiarity with ERP systems.

• Knowledge of accounting principles.

• Media or advertising industry experience.

Benefits:

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable.