About the role
Job Summary
We are seeking a proactive and detail-oriented Collection Specialist to join our dynamic finance team. In this role, you will be responsible for managing outstanding accounts receivable, ensuring timely collection of payments, and maintaining positive client relationships. Your expertise in financial concepts, negotiation, and industry regulations will be essential to optimize revenue cycle management and uphold compliance standards. If you thrive in a fast-paced environment this opportunity is perfect for you!
Duties
- Contact clients via phone, email, or written correspondence to follow up on overdue accounts and negotiate payment arrangements
- Analyze accounts receivable data using Excel and accounting software to identify delinquent accounts and prioritize collection efforts
- Reconcile accounts by reviewing debits & credits, ensuring accuracy in account analysis and account reconciliation processes
- Maintain detailed records of all collection activities, client communications, and payment histories in compliance with financial regulations
- Collaborate with accounts payable and other finance teams to resolve discrepancies and ensure proper account management
- Stay informed about consumer protection laws and industry-specific financial regulations to ensure all collection practices are compliant
- Assist with accounts payable processes when necessary, supporting overall revenue cycle management initiatives
Requirements
- Proven experience in accounts receivable, or debt collection negotiation within a financial setting
- Excellent phone etiquette with the ability to communicate effectively via telecommunication tools and maintain professionalism under pressure
- Demonstrated negotiation skills to facilitate debt recovery while maintaining positive client relationships
- Ability to perform detailed account reconciliation, data entry (typing), and math calculations accurately in a fast-paced environment
If you’re ready to advance your career in a vibrant setting that recognizes your contributions—apply today!
Pay: $14.00 per hour
Benefits:
- On-the-job training
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
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