About the role
Headquarters: California
URL: https://clipboardhealth.com
Role Overview The Billing Account Manager ensures the successful management of billing processes for Clipboard Health’s facility partners. You will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.
Responsibilities
- Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
- Conduct high volumes of outbound calls to chase customers with past due account balances.
- Help resolve customer invoice disputes and other billing related issues.
- Manage customer payments and remittances.
- Build trust with providers and healthcare executives through strong financial acumen.
- Clearly articulate the billing processes and educate stakeholders on invoicing procedures.
- Gather and relay feedback to improve billing systems and processes.
- Collaborate with internal teams to execute billing-related initiatives and trials.
Success Factors
- Extreme Ownership: Take full responsibility for managing billing issues and solutions.
- Curiosity: Investigate and understand the root cause of billing problems.
- Scrappiness: Find innovative solutions to overcome obstacles and maintain progress.
- Adaptability: Thrive in a fast-paced, evolving market.
Requirements
- Experience in relationship management and billing processes preferred.
- Excellent verbal and written communication skills.
- Willingness to work with US working hours.
Benefits
- Competitive pay
- Unlimited PTO
- Fully Remote
- Opportunity to make a significant impact with healthcare customers
To apply: https://weworkremotely.com/remote-jobs/clipboard-health-collections-account-manager-2
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Online Jobs Philippines - Work at Home was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.