About This Role
This role involves overseeing clinical and casework services delivered by a multi-disciplinary case management team. The Clinical Supervisor acts as the primary clinical advisor to the Program Manager for the assigned unit, ensuring quality care and adherence to policies.
Responsibilities
- Supervise designated licensed and/or registered therapists, caseworkers, and other clinical staff
- Implement and communicate clinical employee performance standards in accordance with organizational policy and procedures, DMC-ODS Waiver, Title XXII, and CARF standards
- Ensure the program approach is trauma-informed and strength-based by monitoring and participating in activities, and by maintaining emotional and physical safety of staff and clients
- Meet regularly with the multi-disciplinary case management team to review services provided to clients, ensuring quality of care and adherence to VOALA procedures and State policy and regulations
- Review case records for accuracy, consistency, and conformity with laws, regulations, and policies, and for quality of clinical case management and application of proper clinical case management techniques
- Create and work within a team environment to ensure all Program staff are knowledgeable and familiar with contract expectations, case management, and supervisorial expectations, and ensure all staff are delivering high-quality care
- Conduct unit staff meetings to interpret and discuss new policies, procedures, and regulations, and to discuss the need for improvement of clinical case management techniques
- Participate in and conduct in-service training programs and staff development activities
- Provide quality assurance of documentation and ensure that case managers’ monthly contacts assist the agency with meeting its billing goals
- Co-sign all notes of non-clinical/non-licensed employees within the relevant database system or other internal noting system
- Oversee clinical case management services, ensure adherence to VOALA, State, and Program policy, regulations, and law
- Review case records, ensure accuracy and compliance with VOALA and ODR policy, regulations, and law
- Build case management team and support staff to ensure high-quality care
- Conduct regular staff meetings to discuss and implement best practices
- Conduct in-service training of staff, clinical and non-clinical
- Perform other tasks as may be assigned by the Program Manager
Requirements
- Master's degree in social work, psychology, or counseling from a fully-accredited college or university
- Current License with the state of California as a Licensed Clinical Social Worker, Licensed Marriage & Family Therapist, Psychologist, or Licensed Professional Clinical Counselor (LCSW, LMFT, or LPCC)
