Clinical Specialist - Cardiac Rhythm Management

About This Role

This Clinical Specialist role supports the Baltimore territory, providing technical, educational, operational, and sales assistance to meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The position involves working with advanced pacing, defibrillation, and remote monitoring solutions, and requires a collaborative candidate who prioritizes reliability and quality in products and processes.

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives
• Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximately 80% of the time
• Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance
• Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers

Requirements

• Reside within the assigned Baltimore territory
• Travel regularly to customer accounts
• Available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require
• Valid driver's license
• Active auto insurance
• Driving record that meets company standards

Important Details

• Application deadline: 6 Oct 2026

About the Company

Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. Its 95,000 employees work across more than 150 countries, improving the lives of over 72 million patients each year.