About This Role
Directly impacting patient care, the Healthcare Operations Manager (Facility Administrator) leads an outpatient clinic team, focusing on patient relationships and continuous health improvement through clinical goal setting and quality initiatives. This role suits an ambitious, operationally-focused, and results-driven leader who values work-life balance and professional growth.
Responsibilities
- Build on relationships with patients while continuously improving their health through clinical goal setting and quality improvement initiatives
- Develop, mentor, and inspire a cross-functional clinical team to deliver the best for patients, teammates, and the community
- Manage the complete operation and performance of the clinic, including adhering to budget, forecasting expenses, managing vendor relationships, ordering supplies, and monitoring compliance
- Run the clinic with autonomy, supported by a director, regional peers, and the greater company
- Reward others for demonstrating shared beliefs and behaviors
- Partner with the Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
Requirements
- Clinical Experience Required: Registered Nurse, Patient Care Technician, Licensed Social Worker, or Registered Dietician
- Associate's degree preferred, unless required by state or local laws; Bachelor's degree in a related area strongly preferred
- Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at the discretion of DVP and/or ROD
- Current license to practice as a Registered Nurse if required by the state of employment
- Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
- Collaboration is essential to be successful in this role, working with clinical and financial teams daily to produce results that align with business needs
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
Benefits
- Medical, dental, vision, 401k match, paid time off, PTO cash out, paid training
- Family resources
- EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Pet insurance
- Learning and development programs to guide career journey
Important Details
- This position will be open for a minimum of three days
About the Company
DaVita is a clinical leader with the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. The company strives to be a community first and a company second, fostering a sense of belonging for all teammates.
