Clinical Manager - Offender Programs

About This Role

This leadership position involves leading a multidisciplinary team to deliver programs that challenge thinking, encourage positive change, and support individuals in making better choices, ultimately contributing to safer communities. The role suits an experienced Psychology or Social Work leader looking to make a genuine difference with their clinical expertise, leadership, and ideas.

Responsibilities

• Lead, mentor, and develop a multidisciplinary clinical team
• Oversee the delivery of structured, evidence-based rehabilitation programs
• Provide clinical supervision and support high standards of practice
• Use treatment needs analysis to shape effective program delivery
• Drive innovation, continuous improvement, and best-practice approaches
• Manage team performance against contractual and clinical outcomes
• Build strong relationships across the prison and with external stakeholders
• Contribute to initiatives that support reducing reoffending and through-care

Requirements

• Degree in Social Work with full AASW membership
• Experience leading a multidisciplinary team delivering psychological services or programs
• Experience providing clinical supervision to Psychologists and Social Workers
• Strong understanding of structured cognitive behavioural approaches
• Strong communication, stakeholder engagement, and people leadership skills
• Strong understanding of the Risk-Need-Responsivity (RNR) Model and Good Lives Model (GLM) approach to offender rehabilitation

Nice to have:

• Experience working in corrections, welfare, or another institutional setting
• Experience working with young adult offenders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, and other at-risk groups
• AHPRA Board Approved Supervisor status for Psychologists is desirable and highly regarded

Benefits

• Relocation support of $8,000
• Opportunity to develop and lead a multidisciplinary team
• Influence clinical practice and rehabilitation outcomes
• Drive continuous improvement
• Make a meaningful contribution to reducing reoffending
• Build a career with a global organisation

Important Details

• Relocation package: $8,000

Application Process

• Confidential chat about the role or relocation support is available upon request

About the Company

Serco works in an environment where rehabilitation, safety, and positive change are at the heart of what they do.