Clinical Manager

About This Role

This leadership role involves overseeing a team of staff members and ensuring the integrity of the program, including groups and all staff. It focuses on establishing professional relationships, resolving issues, providing performance feedback, and fostering an environment of excellent client care.

Responsibilities

• Collaborate with a multi-disciplinary team of leaders to ensure that program and client goals are being met
• Actively facilitate and attend to the overall engagement and satisfaction of the staff
• Coordinate/facilitate lines of communication among personnel and site management team
• Build depth in leadership and employee development, understanding strengths of employees within the site and determining how they fit, both today, as well as knowing how to align them with programming and opportunities for the future
• Collaborate across sites when making program decisions
• Responsible for hiring and training of new EDTs and therapy staff in collaboration with the site director
• Responsible for performance management of direct reports including, but not limited to, performance conversations and performance reviews
• Provide staff support with client issues as well as direction around managing schedules, planning PTO, and guidance/support for professional growth
• Manage planning and implementation of group therapy through partnership with Site Director and Program Coordinator
• Manage clinical calls to insurance companies regarding concurrent reviews through partnership with Program Coordinator and case management team
• Ensure compliance with program policies, external regulatory standards, and payer requirements
• Responsible for updating and distributing the program schedule
• Maintain and enhance knowledge of current clinical practices, strategies, and developments through participation in professional organizations; internal and external training opportunities; and reviewing the literature
• Identify and manage site-specific initiatives related to client care
• Partner with administrative staff on site for items relating to administrative function and staff
• Support Site Director in management of the budget for the site
• Perform weekend rotation on-call duties
• Perform additional duties as assigned

Requirements

• Current license in the state of employment required (LP, LPCC, LMFT, LICSW, LMHC)
• Related supervisory/management experience strongly preferred
• Excellent written and verbal communication skills
• Ability to communicate and influence decisions with all levels of staff
• Solid interpersonal skills with the demonstrated ability to develop and maintain productive relationships with staff and vendors